How to Pay Your Bill

Account Notifications

Get text and/or email notifications about your account so it's faster and easier to communicate with you. To sign up, contact our customer care office today at 253-502-8900 or send us an email.

Pay Online

Log into your account to pay online.

Through My Account you can:

  • Pay your bill online
  • View past statements
  • Check your balance
  • Pay with your Visa or MasterCard credit or debit card
  • Set up automatic payments
  • Sign up for paperless billing

Pay By Phone - 24/7

253-502-8900 - press option 2

Your payment by debit or credit card is posted immediately. To use this service, you need the phone number on the account and a PIN, which is most likely the last 4 digits of the account holder's social security number. 


Mail payments by check or money order in the return envelope provided in your bill to:

City of Tacoma dba Click! Network
P.O. Box 11625

Tacoma, WA 98411-6625

In Person

Stop by our lobby to pay by cash, check, credit card or money order.

TPU Administration Building
3628 S. 35th St.

Tacoma, WA 98409

Lobby Hours
Mon - Fri: 8 am - 5:30 pm
Sat: 9 am - 2 pm

Drop Box

You can pay by check at one of our drop boxes outside the main building. There's a drive-up drop box in the parking lot across from the main building and walk-up drop boxes at the front and west entrances. Those payments will be processed the next business day.

Tacoma Public Utilities

3628 S. 35th St.

Tacoma, WA 98409