How to Pay Your Bill

Pay Online

Log into your account to pay online.

Through My Account you can:

  • Pay your bill online
  • View past statements
  • Check your balance
  • Pay with your Visa or MasterCard credit or debit card
  • Set up automatic payments
  • Sign up for paperless billing

Pay By Phone - 24/7

253-502-8900 - press option 2

Your payment by debit or credit card is posted immediately. To use this service, you need the phone number on the account and a PIN, which is most likely the last 4 digits of the account holder's social security number. 

Pay Box

Use cash, Visa or MasterCard to pay your bill at one of our 12 Pay Box locations. Find Pay Boxes at select Safeway stores throughout Pierce County and at the Tacoma Public Utilities administration building.

Some Pay Box locations are open 24 hours a day, seven days a week; all offer English and Spanish prompts. Find a location.


Mail payments by check or money order in the return envelope provided in your bill to:

Click! Network

P.O. Box 11625

Tacoma, WA 98411-6625

In Person

Stop by our lobby to pay by cash, check, credit card or money order.

TPU Administration Building
3628 S. 35th St.

Tacoma, WA 98409

Lobby Hours
Mon - Fri: 8 am - 5:30 pm
Sat: 9 am - 2 pm

Drop Box

You can pay by cash or check at one of our drop boxes outside the main building. There's a drive-up drop box in the parking lot across from the main building and walk-up drop boxes at the front and west entrances. Those payments will be processed the next business day.

Tacoma Public Utilities

3628 S. 35th St.

Tacoma, WA 98409