Pay My Bill
Automated phone services 24/7
Dial 253-502-8900 and press 2
Your payment by debit or credit card is posted immediately. To use this service, you need the phone number on the account and a PIN, which is most likely the last 4 digits of the account holder's social security number. Learn more here.
Online and Autopay 24/7
It's quick and easy. Go to "MY ACCOUNT" at the top of our website.
Pay Your Bill Online
Save time by paying your bill anytime, anywhere. Plus, view past statements, check your balance and more. Use your Visa/MC credit or debit card.
Sign up for e-billing and receive your bill electronically instead of through the mail and help save the environment. No stamps or envelopes to buy and no paper waste.
Have your payments debited or credited automatically each month through your bank account. No worries about mailing payments or late fees.
Use cash, Visa or MasterCard to pay your utility bill at one of our 12 Pay Box locations. Find Pay Boxes at select Safeway stores throughout Pierce County and at the Tacoma Public utilities administration building.
Some Pay Box locations are open 24 hours a day, seven days a week; all offer English and Spanish prompts. See locations here.
Mail payments by check or money order in the return envelope provided in your bill. As of March, 2013, send payments to our new billing address:
P.O. Box 11625
Tacoma, WA 98411-6625
Stop by our lobby in the TPU Administration Building located at 3628 S. 35th St. in Tacoma and pay by cash, check, credit card or money order. Our Customer Care lobby is open from 8:00 a.m. to 5:30 p.m., Monday through Friday, and from 9:00 a.m. to 2:00 p.m. on Saturdays.
You can pay by cash or check at one of our drop boxes outside the main building. There's a drive-up drop box in the parking lot across from the main building and walk-up drop boxes at the front and west entrances. Those payments will be processed the next business day.
Tacoma Public Utilities
3628 S. 35th St.
Tacoma, WA 98409