About Us

Click! Facts

Company

Click! Network is an operating section of Tacoma Power and a multi-service broadband telecommunications provider within the electric company’s service area.

Vision

To be known for excellence in:
People – professionals committed to the highest level of customer service and satisfaction, who create and maintain a team environment in which trust, respect, honesty and dignity are valued.
Products and services – specifically designed to meet and exceed our customer needs through innovative uses of technology.
Performance – a technically superior network designed and maintained to serve both current and future telecommunications needs of Tacoma Power and of Click! Network customers.

Mission

To develop and deliver to all Tacoma Power customers innovative products and services made possible by the convergence of telecommunications and electric technologies.

Ownership

Click! Network is one of the largest municipally-owned telecommunications systems in the country and part of the City of Tacoma’s Department of Public Utilities.

Employees

To date, Click! employs 110 people in Tacoma.

Products

Click! Network supports three commercial products (retail cable TV, wholesale high-speed Internet over cable modem and wholesale high-speed data services over fiber optics) and two support functions for city departments (automated meter reading, advanced metering infrastructure and supervisory control and data acquisition for Tacoma Power and an institutional network for general government).

Community Service

Click! employees volunteer over 1500 hours of their personal time in their community each year.

Memberships

National Cable Television Cooperative
Society of Cable Telecommunications Engineers
American Cable Association

Contact Information

Click! Network
3628 South 35th Street
Tacoma, WA 98409
253-502-8900
1-800-752-6745